FAQ
I have a scent I want matched and created, how does this work?
Simply select your fragrance and we do the rest. Give us a few days to put the perfume together and allow the perfume oils to mix properly and work their magic.
What is the price?
Most fragrances are $149.99 for a 3.4 oz bottle. We are currently running a special so most are half off. The 3.4 oz. bottle is known as a large bottle in the fragrance industry. Shipping is a flat rate of $12.00 (currently free on special).
Are you sure you can match my perfume/cologne?
No, that’s the honest truth. There are also many cases where we feel we made a great match, others agree, but then some people hate it. Scent is a tricky thing that way. So what we do is provide a NO RETURN NEEDED INSTANT REFUND POLICY. Who does that? We do. After being in business for over 10 years we figured out it’s the only way to successfully and ethically run this business.
Can I always reorder?
Yes we keep your order information on file forever so that we can always provide you the exact same fragrance. Just check Yes next to the box above that says “Is This A Repeat Order”.
Why was my fragrance discontinued?
Right?!? There’s many reasons why even amazing smelling fragrances get discontinued. New management, bankruptcy, supply chain issues, and slow sales can all play a role. Sometimes companies simply want to refresh their product lines. Their loss is no longer your loss, but both of our gains.We look forward to being your fragrance provider for years to come, and we will always have your fragrance ready to ship.
What ingredients do you use?
Our philosophy is to provide the minimum number of ingredients to make a terrific fragrance. We also think it’s good to be clear about what we put in the bottle. Modern fragrances can contain over 300 ingredients! Why? Through tricks of chemistry it’s cheaper to make the fragrance with these chemicals than it is to use straight perfume oils, which are expensive. We have taken a different route.
Our only ingredients are: Fragrance, Perfumer’s Alcohol, and Isopropyl Myristate. That’s it. They are all regarded as perfectly safe for humans. If you’d like to find out about each ingredient and why it’s included you can click HERE.
Our fragrances are both vegan and sustainable. We do not test on animals.
How long will the scent last?
12-16 hours depending on the exact ingredients and your body chemistry. All of our fragrances are Eau De Parfum unless you request a weaker strength via e-mail.
Is it illegal to copy a scent?
No, definitely not! All fragrances are in the public domain, no one can own a scent or a fragrance (imagine if a company owned the scent of vanilla for instance). We also make every effort to make sure customers realize they are NOT buying the original fragrance, but rather a scent that is nearly identical but in a completely different bottle. Fragrance “Types” or “Inspired By” brands are prevalent on the market today and going back all the way to the 1980’s.
How Long Does it Take?
We ship 99% of our fragrances within 5 business days of when they are ordered. Shipping takes from 2 to 4 business days depending on the method chosen and your location. We do find that about 1% of the fragrances ordered are very difficult matches and in those cases we may need up to 3 weeks to match the scent. If you need the fragrance by a certain date it’s best if you contact us after ordering so we can make proper accommodations.
Where do you ship?
We ship to anywhere in the United States. We do not ship internationally.
Can I make a custom perfume of my own?
You can, please visit www.scentcrafters.com, a company owned by our Head Perfumer Angela and her sister Taylor. Scentcrafters allows you to choose the scents you want in your own custom fragrance.